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Panasonic Televisions Text Issues

Panasonic Televisions Text issues from 2017 models onwards.
With development of content delivery services, such as HbbTV, there has been a change in the functionality of the Text button on the remote control. When the Text button is pressed whilst on some channels the television will not display the older text service when the product is able to connect to the internet.
Instead the customer should access the “red button” services which provide an enhanced internet based text viewing system.
For customers that do not have an internet connection available to them, the older text system will still function via the ‘text’ button on the remote control.
In both instances when the button is pressed ( red button or text ) the service will not load until the set has been on that channel for 30 seconds or more, once the button is pressed it may take up to 15 seconds to load the service.